Refund Policy

1. Digital Services

Our packages are digital services that involve hours of design and setup work. Because of this, refunds are limited as described below.

2. Before Work Starts

If you request a refund before we start working on your store (i.e. before kickoff), you are eligible for a full refund.

3. After Work Starts

Once work has started, refunds are prorated based on the work already completed. We will share a clear breakdown before issuing a partial refund.

4. After Delivery

Once the store is delivered and approved, the order is considered complete and is non-refundable. Issues are addressed through the included revision round.

5. How to Request a Refund

Email hello@sqrdig.com with your order details. We respond within 24 hours.